Grounded in official sources
Answers draw on CQC guidance, NICE recommendations and UK legislation, with links so you can check the source.
CQC Assistant for Care Providers
CQC compliance answers for adult social care in England
Ask CQC Assistant about registration, inspections, quality statements, regulations or evidence. Get a clear, structured answer grounded in CQC guidance, NICE and UK legislation for care homes, home care, supported living and complex care.
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Built by AJG Advisory, founded by Jack Green — a former registered manager and care consultant working with providers across England.
9–20
Fundamental standards covered
3
Official source families cited
7 days
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Example questions
CQC help for registered managers
Find practical CQC compliance answers in one place.
CQC Assistant brings together CQC guidance, regulations and NICE recommendations. Ask a question to see the relevant regulation, what a CQC inspector may look for, the practical steps to take and the records your service should be able to show.
It is a guidance tool, not a legal advice service, and it never asks you for personal details about the people you support or your staff.
What it covers
- CQC registration and adding regulated activities
- Registered manager role, fitness and interviews
- The five key questions and quality statements
- Inspection and assessment preparation
- Safe staffing, recruitment and training records
- Medicines management and audits
- Safeguarding, consent, MCA and DoLS
- Governance, policies and quality assurance
- Notifications, incidents and duty of candour
- Care planning, risk assessment and reviews
How it works
Four steps from question to evidence.
- 01
Tell it about your service
Choose your service type and regulated activity, so the guidance matches a care home, home care, supported living or complex care setting.
- 02
Ask in plain English
Type it the way you would ask a consultant — what evidence do I need for safe staffing, or how do I prepare for a registered manager interview.
- 03
Get a structured answer
The legal requirement, what CQC expects, the practical actions to take and the evidence to keep, with links to the official source.
- 04
Keep going in one conversation
Ask follow-up questions, drill into detail, or start a new conversation for a different topic.
See what you get
Every answer is structured the same way.
Example question
“What evidence should I have ready for the safe key question?”
Your CQC & Regulatory Assistant
Summary
For the Safe key question, CQC assesses whether people are protected from abuse, avoidable harm, and unsafe care. You need evidence covering safeguarding, medicines management, infection prevention, and incident management.
Legal Requirement
- Regulation 12 — Safe care and treatment (Health and Social Care Act 2008 (Regulated Activities) Regulations 2014). Requires providers to assess risks, deliver care safely, and manage medicines.
- Regulation 13 — Safeguarding service users from abuse and improper treatment. Requires systems to protect people and to act on concerns.
CQC Guidance
Under the CQC single assessment framework, the Safe key question includes quality statements on:
- Safeguarding and protection
- Involving people in managing risks
- Safe infection prevention and control
- Medicines management
- Safe systems and equipment
Evidence to consider
- Safeguarding policy and training records
- Incident, accident and near-miss logs with analysis
- Medication audits and administration records (MAR charts)
- Risk assessments and care plans
- Infection prevention and control audits
- Equipment maintenance and servicing records
- Staff DBS checks, recruitment and induction records
Official Sources
- CQC — The Safe key question — CQC. Explains what inspectors look for under Safe. View official guidance →
- Regulated Activities Regulations 2014 — legislation.gov.uk. Regulations 12 and 13. View legislation →
- “What evidence should I have ready for the safe key question?”
- “How do I write a statement of purpose for a new domiciliary agency?”
- “What are my duties under Regulation 18 for staffing levels?”
- “Which incidents must I notify CQC about, and how quickly?”
Why it’s different
A general chatbot guesses. This one cites the regulation.
Structured for evidence
Each response sets out the legal requirement, what CQC expects, practical actions and the evidence to retain.
Written for providers
Built by a former registered manager, for managers, nominated individuals and providers in England.
Where the answers come from
The assistant draws on the same official sources you can check for yourself.
Care Quality Commission
Registration, guidance, quality statements, notifications and published inspection reports.
NICE
Evidence-based guidelines, quality standards and medicines guidance used across care settings.
legislation.gov.uk
The actual text of the regulations and Acts — the fundamental standards CQC enforces.
Included with a subscription
- Regulations 9 to 20 explained in plain English
- Quality statements and evidence categories
- Notifications and duty of candour timescales
- Medicines, PRN and controlled drugs
- Safeguarding, MCA and DoLS
- Recruitment, staffing and competency
- Governance and audit expectations
- Links to the official source every time
Open the resources page — every CQC, NICE and legislation link in one list.
Simple pricing
Free for 7 days. Then £9.99 a month.
Monthly
£9.99
per month · cancel any time
Yearly
£99
per year · two months free
Free CQC guidance
CQC compliance guides.
Read the insights blogHow to register with CQC
Who must register, the regulated activities, evidence, fees and common refusals.
Becoming a CQC registered manager
The role, fitness checks, qualifications and the manager interview.
CQC standards and quality statements
The five key questions, quality statements and the fundamental standards.
CQC inspection questions
What assessors ask managers and staff, and the evidence to have ready.
Care home compliance
Staffing, medicines, nutrition, premises, DoLS and governance.
Home care and domiciliary care
Call monitoring, medicines in people's homes, lone working and recruitment.
Supported living
Care and housing, Right Support Right Care Right Culture, restrictive practice.
Complex care
Delegated clinical tasks, competency sign-off and clinical governance.
Common questions
Is this legal advice?
No. It gives general compliance guidance grounded in official sources. You remain responsible for your service's compliance, and significant decisions should be checked against the official guidance we link to.
Does it replace a consultant?
It answers the everyday questions quickly and points you to the evidence. For inspection support, mock inspections or registration applications, AJG Advisory works with providers directly.
Can I put resident or staff details in?
Please don't. Keep questions general — no names, NHS numbers, addresses or anything else that identifies a person receiving care or an employee.
What does it cost?
Seven days free, then £9.99 a month or £99 a year. You can cancel any time.
About
AJG Advisory.
AJG Advisory is a UK adult social care consultancy founded by Jack Green, a former registered manager and care consultant. AJG Advisory helps care providers with CQC registration, inspection preparation, and ongoing compliance support across England.
For hands-on support — registration applications, mock inspections, or policy reviews — AJG Advisory works with providers directly. For quick everyday questions, try the assistant.
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Unlimited CQC questions, evidence lists and inspection prep.
Ask as much as you like about Regulations 9–20, the quality statements, notifications, medicines, safeguarding and staffing — with every answer linked back to CQC, NICE and UK legislation.
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